Issues with Your Order: Damaged, Defective, or Missing Parts
Cosmetic Damage
Cosmetic damages must be reported within 48-hours from your original delivery or pick-up date. Damage claims reported after the 48 hour delivery/pick-...
Defective Products
If the product is installed by a third party or issues arise after the original installation, an in-home manufacturer service call is required to asse...
Missing Parts or Accessories
Missing parts or accessories must be reported within 48-hours from your original delivery or pick-up date. We are unable to guarantee complimentary pa...
Property Damage
If the delivery team damages any of your personal property during the delivery process it must be reported to the driver before the delivery team leav...