Cancellation Policy

Cancelation Policy

Qualifying orders can be canceled within 48 hours of being placed for a full refund.*

The following items are labeled “non-cancelable” and cannot be canceled once the order is placed:

● Special orders

● Floor models

● Open Box models

● Hoods and blowers

● Trim kits

● Accessories

● Pedestal

● Small appliances

● Products made by the following brands: Subzero, Wolf, Cove, Thermador, Viking, Monogram, AGA, Asko, Jenn-Air, ILVE, Verona, Bertazzoni, True, Summit, ULine, Elica, Samsung, Forno, Coyote, Hestan, Blaze, Lynx.

A customer signature is required at purchase for all non-cancelable items to confirm understanding of the special terms.

Product Backorder

● Availability dates rely solely on the manufacturers and not Slyman Bros. Estimated dates can change without notice, we only promise to contact you to schedule delivery once the item arrives at the Slyman Bros warehouse. We can offer in-stock alternatives if delayed continuously.

● You cannot cancel an order due to backorder or long lead time if the product is non-cancelable.