Missing Parts or Accessories Policy

Slyman Bros offers a 48 hour grace period to report any missing parts or accessories that were supposed to come with your product from the factory. We cannot order parts for no charge through the manufacturer past the 48 hour window from your delivery time.

To report missing parts, please fill out this form

Examples of missing parts we can ship you: handles, interior fridge/freezer shelves or bins, oven racks, cooktop burner caps or grates, hinge covers, dishwasher bottom kick plates, fridge bottom grill covers, and any install parts that are supposed to be supplied by the manufacturer.

*Please note, if the missing part is reported at the time of delivery by the driver, no reporting will be necessary by you. The delivery crew will report the missing part and a Slyman Bros team member will contact you within 24 hours to confirm the part has been ordered.