How to Schedule an In-Warranty Factory Service Call

Your product is typically covered for one year starting on the delivery date when installed in a single family residence (see warranty details enclosed with the product for complete details or visit their website). Please follow each manufacturer’s procedure when submitting a warranty service request to ensure no out-of-pocket expenses.


Remember, please register your new appliance right away by visiting the manufactures website to validate the warranty and always keep your Slyman Bros invoice on file.


A typical warranty service call procedure:

  • You (customer) submit a claim through the manufacturer (you must have the model and serial number of the appliance, delivery date, and proof of purchase prior to calling)
  • The manufacturer will troubleshoot the problem first, if problem cannot be resolved, then a service call will be authorized for free of charge.
  • A factory certified service company will reach out to you and schedule the initial service call date
  • The technician arrives and diagnoses the issue and orders the necessary part(s) (if a problem exists)
  • Once the part(s) arrive, the service company will reach out to schedule the repair date
  • The technician will execute the repair on the scheduled date
  • Please test the appliance before the technician leaves, if the issue is not resolved, then the technician will report to the manufacturer for guidance and further repairs may be needed.
  • *If the scheduled repair date needs to be rescheduled or technician did not show up, please reach out to the service company directly.

To find your proof of purchase invoice, our system keeps 3 years of data in which you can create a free account by using your email associated with your order. Link to create an account


If you need additional help or guidance, please fill out this request form and a dedicated Slyman Bros customer support team member will reach out within 24 hours to assist you in scheduling factory service


How to Schedule an In-Warranty Manufacturer Service Call by Brand:


GE Brands (Hotpoint, Haier, GE, Profile, Cafe, & Monogram):

You can schedule service online by visiting www.geappliances.com

OR if online scheduling is not available for your area, you can call 1-800-432-2737 and (800) 444-1845 for Monogram to speak with a service member.


Whirlpool Brands (Amana, Whirlpool, Gladiator, Maytag, Kitchenaid, & Jenn-Air):

You can schedule service online by visiting www.whirlpool.com

OR if online scheduling is not available for your area, you can call 1-866-698-2538 and 1-800-536-6247 for Jenn-Air to speak with a service member.


Electrolux/Frigidaire:

You can find a local factory certified service company by visiting www.frigidaire.com and entering in your zip code.

OR you can call 1-800-374-4432 to speak with a service member.


Bosch/Thermador:

You can find a local factory certified service company by visiting www.bosch-home.com/us and entering in your zip code.

OR you can call 1-800-944-2904 for Bosch and 1-800-735-4328 for Thermador to speak with a service member.


LG:

Please visit www.lg.com to request a repair or to find a local factory certified service center.


Samsung:

Please visit www.samsung.com to request a repair or to find a local factory certified service center.


Speed Queen:

You can find a local factory certified service company by visiting www.speedqueen.com and entering in your zip code.

OR you can call 800-552-5475 to speak with a service member.


Zephyr:

Please call 888-880-8368 and select #1 and follow the prompts to speak with a service member.

Or visit www.zephyronline.com and fill out the form and Zephyr will contact you


Viking:

Please call 888-845-4641 and select #3 and follow the prompts to speak with a service member.

OR visit www.vikingrange.com and fill out the product support form and Viking will contact you.


​AGA:

Please call 800-241-9152 and follow the prompts to speak with a service member.

OR visit www.agarangeusa.com and fill out the form and AGA will contact you.


ILVE Range:

Please call 718-249-1215 and follow the prompts to speak with a service member.

OR visit www.ilveusa.com and fill out the request service form and ILVE will contact you.


Scotsman:

Please visit www.scotsmanhomeice.com to find a local factory certified service center.

OR call 800-533-6006 to speak with a service member.


U-Line:

Please visit www.u-line.com to find a local factory certified service center.

OR call 414-354-0300 and press #2 to speak with a service member.


Danby:

Please visit www.danby.com to find a local factory certified service center.

OR visit www.danby.com/en-us/support and fill out the contact form and Danby will contact you.


Bertazzoni:

Please visit us.bertazzoni.com to find a local factory certified service center.

OR call 866-905-0010 to speak with a service member.


Azure:

Please visit azurehomeproducts.com and fill out the contact form and Azure will contact you.

OR call 844-662-9873 to speak with a service member.


Hestan:

Please visit home.hestan.com and fill out the contact form and Hestan will contact you.

OR call 888-905-7463 to speak with a service member.


Blaze:

Please visit blazegrills.com and fill out the contact form and Blaze will contact you.

OR call 1-866-976-9510 to speak with a service member.


Sharp:

Please visit sharpusa.com and fill out the service request form and Sharp will contact you.

OR call 1-800-BE-SHARP to speak with a service member.

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